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Point of Sale lets you sell in person — at your cellar door, at events, or on the road — using the Marzipan mobile companion app. In-person sales appear in the web app under the POS channel, where you review and manage them alongside your other orders.
POS setup and selling happen in the Marzipan mobile app. The web app is where POS orders are reviewed and managed.

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Permissions

Selling through POS requires staff permissions, set via Roles:
  • pos.charge - required to take POS sales
  • payments.collect - required to take card payments

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Quick Pay

Quick Pay is the fastest way to build a sale. Add products from your catalogue, or add custom line items by entering a free-text name, price and quantity for anything that isn’t in your catalogue.
Quick Pay screen in the Marzipan mobile app

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Walk-in customer

Sales default to a shared “walk-in” placeholder customer, so you can sell quickly without stopping to capture customer details.

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Identify a customer at the till

You can look a customer up by email to attach the sale to them. Identifying a customer surfaces subscriber pricing for members, which is useful when selling to members at events.

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Tap to Pay on iPhone

Take card payments in person with Tap to Pay on iPhone, powered by Stripe Terminal on your Stripe Connect account. This requires the card-present capability on your Stripe account. Terminal locations can be created automatically from your business address, or added manually. Once a payment is approved, a card-present payment shows on the order in the web app with a Tap to Pay indicator, along with the card brand and the last 4 digits of the card.

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Receipts

Once payment is approved, you can email a POS receipt to the customer. Capture the customer’s email (and an optional name) to send it. Sending the receipt also links the walk-in order to that customer. You can Skip the email to link a customer to the order without sending a receipt.
The receipt screen in the Marzipan mobile app after a payment is approved

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Assign a walk-in order later

If a sale went through as a walk-in, you can assign it to a real customer afterwards. From the order’s Actions menu in the web app, choose Assign customer. This re-links the order only — it does not re-price the order.

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Order lifecycle

POS orders start as a draft. Once paid, they become processing and then completed. If stock is oversold, the order goes on hold until it can be resolved.