The event detail screen is where you manage an event once it is live — its attendees, check-in, waitlist and any outstanding balances.
To open an event:
- Log in to your Marzipan account
- Click on Events in the main navigation menu
- Click on any event in the list
Tabs
The event detail screen is organised into tabs:
- Overview — tickets sold, revenue and waitlist figures
- Attendees — a table of everyone booked on
- Activity — the history of actions on the event
- Waitlist — position, name, tickets and status
Attendees
The Attendees tab shows a table of everyone booked on to the event. Columns include:
- Customer
- Tickets
- Price
- Deposit/balance
- Order
- Checked-in
- Status
You can filter the table by status.
Exporting attendees
Click CSV export to download the attendees table as a CSV file.
Bulk check-in
Select attendees in the table to bulk check-in everyone at once.
Attendee actions
From an attendee’s panel you can:
- Check in the attendee
- Resend the ticket email
- Request balance payment — for deposit bookings with an outstanding balance
- Cancel or refund the booking
The ticket links back to its originating order.
Tickets and QR check-in
Ticket emails include a QR code. At the door, open the QR scanner in the Marzipan app and scan each attendee’s code to check them in.
You can also check attendees in from the attendees table, either individually or with bulk check-in.
Deposits and balances
For bookings taken on a deposit, you can request or process the outstanding balance payment directly from the event, using Request balance payment on the attendee’s panel.
Deposits are configured when you create the event. See Create.
Waitlist
The Waitlist tab shows everyone waiting for a ticket:
- Position
- Name
- Tickets
- Status
You can add and remove entries.
Event Insights
For reporting on attendance, revenue and demand, use Event Insights. See Insights for more. 
