A recurring event creates occurrences — individual dated instances that customers book onto. Recurrence is set when you create the event, and can be Daily, Weekly or Monthly. See Create.
Recurring events give you fine control over each occurrence.
The series and its dates
Almost everything about a recurring event belongs to a date rather than to the series: attendees, activity, the waitlist, notes and tickets sold are all per-date. The events list reflects this by showing a recurring event as one row per date, so most of the time you’re working on a date.
The series page itself is about the run as a whole:
- An Occurrences tab listing every date, with the upcoming dates alongside it
- From and Until covering the whole run, the days of the week it lands on, and how many dates are scheduled
- Total tickets sold, revenue and outstanding across every date
- Available reads per date, for example
100 per date
To open the series from a date, use View parent event in the date’s Actions menu, or View all beside the recurrence line.
A recurring event is only finished once its last date has passed, not its first.
Occurrence status
Each date carries its own status, using the same vocabulary as the event itself:
- Active
- Out of stock
- Unavailable
- Cancelled
Dates marked out of stock or unavailable stay listed on your storefront but can’t be bought, so a waitlist still works on them. Cancelled removes the date, and is refused once tickets have been sold.
Use out of stock rather than cancelled for a date you’ve filled by other means, since customers can still join the waitlist for it.
Editing one occurrence
Edit one occurrence to change a single date without affecting the others. You can change its:
- Date
- Time
- Location override
- Max tickets
Customised occurrence times are preserved. Editing one occurrence does not affect the rest of the series.
Editing all occurrences
Edit all occurrences to apply changes across the whole series.
Occurrences you have already customised keep their times, so a series-wide edit will not overwrite the individual changes you have made.
Generating more occurrences
Generate more occurrences to extend the series with additional dates.
Cancelling a single occurrence
Cancel a single occurrence to call off one date while leaving the rest of the series in place.