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Create an event to sell tickets to a tasting, tour, workshop, class or course. An event can be a one-off or recurring. To create an event:
  1. Log in to your Marzipan account
  2. Navigate to Events in the main menu
  3. Click the + Create event button in the top-right corner
Create event form

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Creating an event

1

Name and describe the event

Enter the Name and description for the event. These are shown to customers.
2

Choose the event type

Select the Event type: Tasting, Tour, Workshop, Class, Course or Other.
3

Set the recurrence

Set the Recurrence: None, Daily, Weekly or Monthly.Weekly lets you pick the weekdays to repeat on, and you can set a recurrence end date.A recurring event can also run in separate date ranges, so a series can pause and pick up again without becoming a second event.Recurring events create occurrences: individual dated instances that customers book onto. See Recurring events.
4

Set the date and time

Use the All-day toggle, or set a start and end date and time.Multi-day events are supported.
5

Set the location

Enter the Location as a text address, plus an optional what3words address.
6

Add email instructions

Email instructions are included in the ticket emails sent to attendees.
7

Set the tickets and price

  • Max tickets per order - the most tickets one customer can buy in a single order
  • Price - the ticket price, with optional sale, subscriber and wholesale prices
  • Capacity - the quantity of tickets available
8

Configure deposits, check-in and the waitlist

Optionally set up Deposits, Check-in and a Waitlist. See below.

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Deposits

You can optionally take a deposit rather than the full price upfront:
  • Deposit amount - the amount taken upfront
  • Balance due days - the number of days after which the balance falls due
  • Auto-charge - charge the balance automatically when it falls due
You can also set a sales cut-off to close ticket sales a set number of days before the event.
On a recurring event the cut-off is counted from each date, so it closes sales for a date a set number of days before that date rather than before the first in the series. A series only reports its sales as closed once every remaining date has passed its own cut-off.
Outstanding balances can be requested or processed from the event detail screen. See Details.

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Check-in and waitlist

  • Check-in - enable QR check-in so attendees can be checked in at the door
  • Waitlist - enable a waitlist to capture demand once tickets sell out
A waitlist requires a capacity.