Inventory

Inventory settings let you track stock across one or more locations, record every change, and warn customers and your team when stock runs low. Navigate to Settings > Inventory to manage your inventory.

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Location-based inventory

Location-based inventory is off by default. To start tracking stock per location, initialise it once. This copies your current stock to your default location, after which stock is managed on each product. Until you initialise it, a banner on this page prompts you to do so, with a default-location picker if you haven’t set one yet, and the inventory page shows a callout with its inputs disabled.

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Inventory locations

Add the locations you hold stock in, each with a name and address, and set one as your default.

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Inventory rules

Once you have more than one location, add inventory rules to choose which location fulfils an order based on conditions such as the shipping country.

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Stock movements

Every change to stock is recorded as a movement with a reason, so you always have a full history. Reasons include:

• Received
• Write off
• Stock take
• Transfer (in or out)
• Return
• Order
• Wholesale
• Initial stock
• Derived
• Other

You can add optional notes to any movement. A Wholesale adjustment can name the trade customer it was made for. When you name one, the adjustment also appears on that customer’s activity feed. The picker only offers wholesale accounts, and naming a customer is optional. Derived movements are recorded automatically for bundles taking their stock from constituent items. Cancelling an order returns its stock automatically, to the location it originally came off, recorded as a Return.

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Adjusting stock

Use Adjust stock on the inventory page to correct several products in one go, which is what a wholesale order with multiple lines needs. Add products by search, give each line its own quantity up or down, then set one location, reason, note and optional trade customer across the whole batch. The current stock at the chosen location is shown against each line as you go. The batch is applied together, so a single bad line can’t leave an adjustment half applied. You can also import a CSV with one row per SKU per location.

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Exporting inventory

Click Export on the inventory page to download the current filtered view as a CSV, with one column per inventory location plus a total. Filter the list first to export only the products you need.

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Low-stock badges

Show customers when stock is running low with a storefront badge.

• Enable the badge and set a threshold
• Add custom text, which supports a {count} placeholder for the remaining quantity
• Override the badge per product where needed

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Low-stock alerts

Email your team when a product’s stock falls to a set level.

• Enable alerts and set an alert threshold
• Choose a delivery style:
  • Real-time - Sent immediately, at most one per product every 24 hours
  • Daily digest - A single email at 8am

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London City Bond

If you use the London City Bond integration, stock syncs automatically into a dedicated inventory location. This requires location-based inventory to be initialised first.