> ## Documentation Index > Fetch the complete documentation index at: https://docs.marzipan.co/llms.txt > Use this file to discover all available pages before exploring further. # Details > View and manage an individual customer Opening a customer from the [customers list](/customers/overview) takes you to their profile. This is the full picture of one customer: who they are, what they have bought, what you have sent them, and where they stand in your loyalty programme. Customer profile The profile is organised into tabs. ### Overview The Overview tab gives you an at-a-glance picture of the customer: * **Highlight cards** - total and average spend, how long they have been a customer for, and their number of orders, subscriptions and events * **Activity feed** - a running history of the customer, including any notes you add. It updates automatically * **Latest orders and subscriptions** - their most recent records ### Activity The full activity timeline for the customer, with the option to add a note. ### Orders, Subscriptions and Events Each of these tabs lists the customer's records of that type, so you can see everything they have ordered, subscribed to or attended. ### Emails A record of every email sent to the customer, each with a delivery status: * `Queued` * `Sent` * `Delivered` * `Bounced` * `Spam` * `Failed` Open any email to see its detail view. ### Rewards When rewards are enabled, this tab shows the customer's points and tier history. You can **Adjust** their points balance or set their tier directly from here. See [Rewards](/rewards/overview). ## Panels Alongside the tabs, the profile shows a set of panels you can manage. ### Details Name, email (with a verified/email-status indicator), phone, company, date of birth, registered date, market, source and tags. ### Addresses The customer's saved addresses, along with any delivery instructions. You can add, edit and remove addresses, and set which one is the default. ### Payment methods The customer's saved cards, including which is the default. You can manage these from here. ### Mailing-list consent Toggles for the customer's marketing consent, so you can keep their preferences up to date. ### Rewards When rewards are enabled, a block showing the customer's tier, points and progress towards the next tier. See [Rewards](/rewards/overview). ### Tags Tags are free-form labels you can add to a customer to help you group and filter them. When rewards are enabled, the customer's reward tier also appears as a tag. ## Actions From a customer's profile you can: * **Edit details** - update their name, contact details and other information * **Archive / Unarchive** - archive a customer you no longer deal with, or restore them. Archiving can also unsubscribe them from all mailing lists * **Verify email** - manually mark the customer's email address as verified * **Manage addresses and payment methods** * **Manage marketing consent** * **Manage tags** * **Adjust points or set tier** - when rewards are enabled, from the **Rewards** tab The customer's **type** (`Direct` or `Wholesale`) is set when the customer is [created](/customers/create) and cannot be changed from the profile.